| |
|
|
|
WebCat FAQ for Instructors
|
|
|
Course Maintenance
How do I request a WebCat course?
Who can I contact to help prepare my course?
How and when do my students get uploaded to my course?
How do I add late students?
How do I delete dropped/withdrawn students from my course?
How long will my course remain available?
How can I save and reuse course material from old courses.
Course Tools and Content
What is Wimba?
What is the difference between Wimba Voice Board and Wimba Voice Direct?
What do I do if Wimba doesn't work?
Further Help
Who do I contact for further help?
|
|
|
How do I request a WebCT course?
|
It is not necessary to request a WebCat course. WebCat is synchronized with WCU's Banner system, and all courses that exist in Banner are automatically created in WebCat. All you have to do is login and any courses you are listed as the instructor of record for in Banner will automatically be available to you. .
Return to Top
|
|
|
|
Who can I contact to help prepare my course?
|
For training in WebCT course management software please
view our assorted WebCat training and development options.
Return to Top
|
|
|
|
How and when do my students get uploaded to my course?
|
Because WebCat is synchronized with Banner, your students will be enrolled in your WebCat course as soon as they register.
They will not see the course until the first day of class, however. This gives you the opportunity to develop content for the course without worrying about students accessing it while in an incomplete state.
Return to Top
|
|
|
|
How do I add late students?
|
Students who register late will automatically be added to your course via the realtime Banner integration process.
Return to Top
|
|
|
|
How do I delete dropped/withdrawn students from my course?
|
Students who drop the course will be automatically removed via the realtime Banner integration process.
Return to Top
|
|
|
|
How long will my course remain available?
|
|
Currently, WebCat courses will remain available on the WebCat server
for two terms after they have ended. After this point
the WebCat course will be archived and removed from the server.
Return to Top
|
|
|
|
How can I save and reuse course material from old courses.
|
The first time you enter a newly-created course in WebCat, you will have a number of options available to you. One of these is to copy content from an existing course. Simply select this option and choose the course that you wish to use the content from.
Note that once you choose one of the initial options, you will no longer be presented with this "wizard" upon entering the course. If you make a choice and later decide that you would prefer different content for your course, you may fill out the content transfer request form and the WebCat team will be happy to assist you.
Return to Top |
|
|
|
What is Wimba?
|
Wimba is a synchronous/asynchronous voice tool in WebCat. You can add Wimba to any content page in your WebCat course by clicking the "Add Content Link" button at the top of the page and choosing the appropriate Wimba tool.
Return to Top
|
|
|
|
What is the difference between Wimba Voice Board and Wimba Voice Direct?
|
Voice Board is an asynchronous discussion board tool. You and your students can post threaded text and voice messages to a Voice Board.
Voice Direct is a synchronous live chat tool. You and your students
can conduct a live voice chat with each other over the internet.
Return to Top
|
|
|
|
What do I do if Wimba doesn't work?
|
In order to use Wimba you must have the Java Runtime Environment
(JRE) installed. The software can be downloaded from http://www.java.com. Click the "Free Java Download" button and follow the instructions in order to install the software.
If installing Java did not work, please contact the ITS Helpdesk for further help
Return to Top
|
|
|
| Who do I contact for further help? |
For technical issues, please contact WebCat Support:
Telephone Support
24 hours a day; weekdays, weekends and holidays
(828) 227-7487, option 1
Toll free: (866) WCU-7ITS, option 1
Self Service Knowledge Base
http://d2.parature.com/ics/support/default.asp?deptID=8030
Includes FAQ tip sheets, animated tutorials, and access to chat, web, and phone based support channels Accessible from any computer connected to the Internet.
Return to Top
|
|
|
